We’re working on your device activation right now ……..
Thank you for requesting the activation of your GPS tracking device. Your device will be activated shortly and the SIM card will be activated onto the mobile network. The process may take some time to complete and can sometimes take up to several hours.
Once the activation is complete, our support team will send you a message confirming activation and your login details.
Quick Guide To Getting Started With Your New GPS Tracking Device.
We found the easiest way to explain the main features of the tracking software platform was to create some tutorial videos. Our videos guide you through
- the login process
- viewing your trackers in the main map window
- creating extra users
- creating Geo-Fence areas
- creating trip reports
- creating Event Alerts
- using the ‘Time Machine’
- changing the tracker name/label
The tracking platform video tutorial page is here.
You can also check out the user guide by clicking on the ‘?’ icon in the bottom left hand corner of the screen when logged into the desktop version of the software.
Purchasing ‘Top up’ Credit
Your device includes a trial period to allow you to get use to the serivce and see how it performs. Once the trial period expires, you can add ‘Top Up’ credit as required.
Make a ‘Top Up’ from within the web version of the software and your purchased credit will be added automatically to your account straight away.
(You can only use ths option when logged into the website desktop version of the software, you cannot access this from the mobile APP)
Once logged into the platform, simply hover over the blue circle in the top left corner of the screen and click on ‘Balance‘
You can now choose how much you wish to top up with and purchase instantly.
After you have made a successful purchase, you can also switch to Autopay allowing you to automatically add credit when the balance is low